Refund Policy

Last updated: October 31, 2026

We want you to be happy with your video.

Automatic refunds

If your video fails to generate, you are refunded automatically and in full to your original payment method.

Requesting a refund

If you are not satisfied with your result, you can request a refund within 14 days of purchase. Contact Paddle via your receipt email or paddle.net, or contact us with your result link, and we will process it.

Our order process is conducted by our online reseller Paddle.com, who is the Merchant of Record and handles all refunds.